How long will my order take to ship?

Your order will be dispatched within 5 business days from purchase. Delivery times vary due to some items been handmade, all orders are shipped by Royal Mail or by Hermes courier. As a guide, orders that are handmade my take longer and this is why we say a 1-2 week turnaround on some items. 

Can I get a refund if I change my mind?

Unfortunately we do not offer refunds for a change of mind. For further details about our refund policy please see this section of our site. 

Will my fabric bows come apart?

All fabric bows are hand stitched and often glued to ensure your bow stays as pretty as the day you purchased it. If by some chance any of your products from Two Little Ladies does come apart simply send us an image and we will happily replace your product. 

What age are my bows appropriate for? 

The head bands are 'one size fits all' meaning they can be worn from newborn babes through to adults.

Our bows vary in size please see our "Bow Info" section on this site for more details.

Can my child wear the bows while they are sleeping? 

We strongly advise to not allow your child to sleep while wearing a Two Little Ladies bow. While we go to great measures to ensure our products are safe, children should never be left wearing a headband unsupervised. For more information see our Safety Information.